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Dell sued over Alienware laptop’s ‘unprecedented upgradeability’ claims


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Dell is being sued in California over its claims that its Alienware Area-51m R1 laptop would offer “unprecedented upgradeability,” Tom’s Hardware reports. Alienware customer Robert Felter is accusing the company of running a “false and misleading” marketing campaign, in which it promised that the laptop’s core components, including the CPU and GPU, could be swapped out for more powerful models. A year later, the Area-51m R1’s successor was announced with new components not available as upgrades for the original model.

 

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Seriously though, who buys a laptop thinking they will be able to replace the CPU/GPU?

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EHW Content Creator
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17 minutes ago, bonami2 said:

 

 

Back in the days you could upgrade most alienware and other brand cpu and mxm gpu,

 

Even some reseller had part list like eurocom

 

https://eurocom.com/ec/upgrades()ec

Interesting. Albeit I have only ever owned one laptop and it was a IBM Thinkpad 360 (486 CPU). Only things I ever knew people upgraded on laptops were RAM and storage. My how things have changed, but I guess it makes sense. I'm sure the guy who filed the suit is a boomer. 

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